Online Therapy For Curious Humans.

Progressive Psychologists, Counsellors & Therapists

Get MatchedMake An Appointment

You can trust our taste in therapists

“I started The Indigo Project back in 2012, because I couldn’t find a psychology practice that I actually wanted to go to; somewhere I could be myself, with a therapist who really understood me.

I search high and low for our Indigo therapists so you can find someone to walk with you on your journey”.

Mary, Indigo Founder
Mary - Founder, The Indigo Project

As Seen In

Get Matched Today

1.

Find Your One

Get Matched to a therapist by answering a few quick questions and our Therapy Matchmakers will find a therapist on your wavelength.

2.

Book Your Session

Book your therapy session at a time that works for you, in just a few clicks. (And yep, we accept Medicare)

3.

Get Comfy, Anywhere

Online therapy means therapy wherever you need it. Get ready to transform your life from the couch.

Perfect Match Promise

If you don’t connect with your Indigo
online therapist in the first or second session,
we’ll
match you with someone new and your
next session will be on the house. T&Cs apply.

Learn More

Life Is A Lot. We Can Help.

Trusted For 10+ Years

Since 2012, we’ve walked this journey with thousands of clients who have trusted us to guide their way.

We Curate Our Therapists

Like your favourite record label, you can trust our curation. Our therapists are carefully vetted to ensure they’ve got the Indigo magic – the stuff that changes your life.

Insightful Therapy Matchmakers

Through our bespoke matchmaking process, we’ll find you a therapist who really gets you (not just the next available).

Progressive & Inclusive

We share the same values. Our therapists know what you’re going through because they’ve been through it themselves. These are your people.

Meet Our Therapists

PhotoAYANTHI DE SILVA

ayanthi de silva, Registered Psychologist

PhotoBRE ELDER

bre elder, Senior Psychologist

PhotoNEKIYAH DHARSHI

nekiyah dharshi, Registered Psychologist

PhotoDR NAVIT GOHAR-KADAR

dr navit gohar-kadar, Clinical Psychologist

PhotoMAJA CZERNIAWSKA

maja czerniawska, Senior Psychologist

PhotoEUNICE CHEUNG

eunice cheung, Psychotherapist & Counsellor

PhotoANNIA BARON

annia baron, Clinical Psychologist

PhotoTAYLA GARDNER

tayla gardner, Psychotherapist & Counsellor

PhotoKATIE ODONOGHUE

katie odonoghue, Relationship Coach & Couples Therapist

PhotoLORNA MACAULAY

lorna macaulay, Senior Psychologist

PhotoSHUKTIKA BOSE

shuktika bose, Clinical Psychologist

PhotoDEEPIKA GUPTA

deepika gupta, Clinical Psychologist

PhotoDR EMER MCDERMOTT

dr emer mcdermott, Clinical Psychologist

PhotoNICOLE BURLING

nicole burling, Senior Psychologist

PhotoNATASHA KASSELIS

natasha kasselis, Senior Psychologist

PhotoDR PERRY MORRISON

dr perry morrison, Senior Psychologist

PhotoGAYNOR CONNOR

gaynor connor, Psychotherapist & Counsellor

PhotoSHAUNTELLE BENJAMIN

shauntelle benjamin, Registered Psychologist

PhotoLIZ KIRBY

liz kirby, Psychotherapist & Counsellor

PhotoSAM BARR

sam barr, Clinical Psychologist

PhotoDARREN EVERETT

darren everett, Senior Psychologist

PhotoJAMIE DE BRUYN

jamie de bruyn, Senior Psychologist

Medicare rebate psychologist: The Medicare logo

Looking for a Medicare Rebate Psychologist? Good news! We accept Mental Health Care Plans for online therapy with eligible therapists.

Learn More

How does online therapy actually work?

We’re building out a guide so you can understand the tools our therapists use in online therapy. It’s called the Modality Manual and you can check it right here. 

Read The Modality Manual
Questions?

Get in touch with our Therapy Matchmakers: (02) 9212 5469 or [email protected]
Monday to Friday 8:30AM-6:30PM |  Saturday 9AM-4:30PM AEST.

We’re Here For Everyone

 Licensed & Accredited, Australian-Based Therapists

LGBTQIA+ Friendly

We Think Creatively About Mental Health
Family Owned And Operated

Online Therapy Australia: Transform Your Life from Anywhere

Embarking on a journey of self-improvement and emotional wellness is a courageous step.

Online therapy offers a convenient and effective way to access mental health support. At The Indigo Project, we understand the importance of finding the right support for your unique needs.

Our online psychologist services provide a comfortable and flexible approach to therapy, allowing you to receive care from anywhere in Australia.

A close up of a yellow with ice particles resting on top of it
A blurry hand touches a rose

Why Choose Online Therapy in Australia?

Online therapy offers several benefits:

  • Flexibility: Therapy online fits into your schedule, whether you’re at home, at work, or even on the go.
  • Comfort: Engage in sessions in a setting where you feel most at ease.
  • Accessibility: No matter where you are in Australia, our online therapy services are just a click away.

Meet Our Online Therapists: Your Partners in Healing

Our team of online therapists is dedicated to guiding you through life’s challenges. We have a team of compassionate and experienced psychologists and counsellors, each specialising in different areas, ready to offer the support and understanding you need right now. Rest assured, we are here to walk alongside you in your journey, providing the care and guidance you deserve with online counselling.

This empathy and understanding is what makes our therapy online sessions genuinely supportive and transformative.

A hand holds a candle
A living room shelve with plants sitting on it

Progressive Online Therapy

We get that everyone’s journey is unique. With so many old-school practices out there, it can be daunting looking for online therapists on your wavelength, progressive, diverse, offering culturally responsive therapy and LGBTQIA+ services.

The Indigo Project’s therapists are equipped with the skills and understanding to assist you, no matter your story or background.
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Book Appointment

Online Psychologist: Expertise at Your Fingertips

Connect with an online therapist who can offer deep insights and strategies tailored to your needs. Our online therapist specialises in various areas, including trauma, anxiety, and more, ensuring you receive the most effective care.

The flexibility of online therapy is all about receiving support when and where it suits you best. And it’s more than just conversation. Our Australian-based online psychologists and counsellors are here to equip you with effective, practical tools for mental wellness, tools that you can use to master the art of mind management.

Inclusive Support for Depression

We understand how important it is to have access to the right support, especially if you’re dealing with depression. That’s why our NDIS psychologists are not just trained professionals, they really get what you’re going through. We’re all about offering understanding and effective support to everyone facing the challenges of depression.

And hey, we’re bringing this support right to you with our telehealth therapy. It’s all about making mental health care super accessible and convenient. Our online sessions are secure and private, giving you a comfy space to work through depression with some expert guidance, right from your home or wherever you feel most at ease.

Online Therapy Australia: Your Path to Wellness

The Indigo Project’s online therapy services are designed to cater to the needs of Australians seeking quality mental health care. With our flexible, accessible, no-bullshit approach, we are redefining therapy in Australia.

Anxiety Counselling: Find Calm and Clarity

Our anxiety counselling services are designed to help you navigate and manage anxiety effectively. Through online therapy sessions, you can explore strategies and tools to regain peace and balance in your life.

Trauma Psychologist: Healing at Your Own Pace

Trauma can deeply affect your life, but healing is possible. Our trauma psychologists specialise in helping you process and move beyond traumatic experiences, all through the the convenience of online therapy sessions.

The Indigo Project: Your Partner in Mental Wellness

Choosing to seek help is a brave and powerful step towards a healthier, more fulfilled life. The Indigo Project’s online therapy services are here to support you on this journey. With our team of compassionate and skilled therapists, we are committed to helping you find your path to wellness and self-discovery.

Start your journey with us today. Explore our online therapy options and find the support you need to thrive.
Read Less

Frequently Asked Questions

Who to contact if you are in crisis

The Indigo Project is not a crisis service.

  • If you are in a crisis, if you are experiencing suicidal or homicidal thoughts, or somebody else is in danger, DO NOT use this service.
  • Call 000 or use these contacts for immediate crisis support 24 hours a day, 7 days a week:

Lifeline 13 11 14 - A crisis support and suicide prevention service for all Australians.

Mental Health Line 1800 011 511 - The Mental Health Line offers professional help and advice for everyone. Operates 24 hours a day, 7 days a week.

Beyond Blue 1300 22 4636 - Beyond Blue provide support to address issues related to depression, suicide, anxiety disorders and other related mental illnesses.

Suicide Call Back Service 1300 659 467 - A free service for people who are suicidal, caring for someone who is suicidal, bereaved by suicide or are health professionals supporting people affected by suicide.

Kids Helpline 1800 55 1800 - A counselling service specifically for young people aged between 5 and 25.

Parentline 1300 1300 52 - Parent Line is a free telephone counselling and support service for parents and carers with children aged 0 to 18 who live in NSW.

Who is The Indigo Project?

We are a progressive online counselling practice, providing telehealth services with our passionate and experienced team of psychologists, psychotherapists & counsellors, coaches and therapists.

Whether you are looking for short or long term support through a challenging time, or looking to discover your potential, we want you to feel comfortable on every step of the journey.

Read more about Our Story 

Telehealth: About Therapy and Online Counselling

What can I expect from therapy? What is therapy like?

Every therapist is different and their therapeutic style and personalities are all unique. However, all of our Indigo practitioners will hold a compassionate and non-judgmental space for you, where you are free to be who you are. Your therapist is there to listen to you, guide you, and help you overcome life’s challenges.

Generally, you’ll spend the first session getting to know each other, talking about your history and what it is you’d like to work through. From your second session onwards, you’ll get to go deeper, peeling back the layers and all the while learning practical strategies to help you transform and grow.

At Indigo we encourage our clients to have at least 10-20 sessions. Though this is dependent on your needs and recommendations made by your therapist.

Who is online therapy for?

Everyone is welcome to attend online counselling or therapy with one of our practitioners at The Indigo Project.

Online counselling or therapy via Zoom is an accessible, safe and convenient option for those who are unable to attend face-to-face appointments, or simply prefer to meet online. Whether it be a busy schedule due to work and family, health-related reasons or distance, online counselling can help you.

What issues are suited for online therapy?

Our team of trained clinical psychologists, psychologists, psychotherapists and counsellors attend to a range of common mental health issues such as depression, anxiety, stress, grief and loss, life transitions, relationship issues and more.

A number of practitioners also specialise in areas such as sexuality, gender and identity, addiction, sports and performance, personality disorders and therapy for children and adolescents.

Several therapists also provide services in marriage counselling and couples therapy.

Finding the best psychologist or counsellor for me - where do I start?

We highly encourage you to view our practitioners and use the filtering options to find a psychologist or counsellor who can help you with the issues you are seeking help for.

Meet our therapists and what they can help you with here.

If you need help, our Therapy Matchmakers team will be able to match you with a practitioner. Give us a call on (02) 9212 5469 or email us at [email protected] so we can support you on your journey.

What if I can’t see the therapist I had in mind?

Our therapists typically have capacity to see several new clients each month. However these openings can get filled up fast from those who have been on a waitlist. If there is someone that you particularly want to see but is currently unavailable, we can place you on a waitlist until there is an opening.

If you prefer to attend an online counselling session sooner, our Therapy Matchmakers can help you find an alternative practitioner based on your needs and what you are looking to achieve in therapy.

Meeting a therapist for the first time can feel like a first date. If you don’t connect with your therapist on your first or second session, we’ll pair you with a new practitioner and your next session will be on the house* as part of our Perfect Match Promise.

*Terms and conditions apply.

Can I make an appointment for my child or dependent?

If you are the parent or legal guardian of a minor, you will need to make an appointment online or via the phone.

We have many psychologists, psychotherapists & counsellors who have experience dealing with children and adolescents in therapy. See who can help here.

Someone I know needs counselling. Can I book an appointment for them?

Those who require online counselling or therapy will have to make an appointment directly with The Indigo Project via our online booking form or on the phone. We do not accept bookings on behalf of an individual or couple from a third party unless as part of an insurance plan, support scheme or similar arrangement.

We want marriage or couples counselling. Can we see a couples counsellor together?

Couples are welcome to attend online therapy sessions together with one of our couples therapists.

Do I need to do anything before my first session?

We recommend setting up for your online therapy session 5-10 minutes before it commences. Make sure your computer or phone microphone and video is working, and that you are comfortable and ready to sit through your session uninterrupted.

There’s zero pressure to prepare anything for your first session but if you find it helpful, you can jot down some points about specific things you’d like to work on or discuss with your therapist.

Are my therapy sessions confidential?

Everything you discuss with your therapist here at Indigo is absolutely confidential, and will not be shared unless you or someone else is at risk of serious harm.

How do I pay for my online therapy session?

For first time clients, payment is made via debit or credit card at the time of booking. For returning clients, there are a number of payment methods available such as authorised direct debit or online via the payments link on your invoice.

Where can I get online therapy from?

The Indigo Project started in Sydney, and now offer telehealth services to anywhere in Australia, given there is stable internet or phone connection. Whether that is Melbourne, Brisbane, Perth, Adelaide, Hobart, Darwin, online counselling is a convenient and effective means of therapy.

GP Referral & Mental Health Care Plan

What’s the difference between a GP Referral and a Mental Health Care Plan?

A GP Referral acts as a cover letter from your GP to The Indigo Project (or your specific psychologist). It explains to us why you’re being referred, what type of plan you’re on (Initial, Review or Better Access Pandemic) along with the number of sessions with a psychologist you’re eligible for (6, 4 or 10).

A referral also includes your GP details, their provider number and their signature. Your Mental Health Care Plan isn’t valid without one of these.

A Mental Health Care Plan (MHCP) is a more structured document with specific sections for the GP to fill out regarding your circumstances and medical history. It needs to specify a Medicare item number as this will tell your practitioner whether it is your initial plan or a review. It should also be signed and dated by your GP.

What information do I need on my referral for it to be valid?

Initial plan 

  • Your GPs provider number, address, phone number, full name and signature
  • Your full name and date of birth.
  • Date of Initial Plan.
  • The type of referral and the number of sessions it provides, e.g. Initial = 6, Review = 4, Better Access Pandemic = 10.


We also need your GP to provide a Mental Health Care Plan to go with the referral. This includes more background information about you which will help your practitioner create the best strategy to support you.


Review Plan

  • Needs to contain the GP details (provider number, address, phone number, full name and signature)
  • Addressed to the Indigo Project
  • Specifies an item number eg 2712 or specifies type of plan eg 'review'
  • Needs to specify the number of sessions (4 - 6)

BAPS Referral

  • Needs to contain the GP details (provider number, address, phone number, full name and signature)
  • Addressed to the Indigo Project
  • Specifies an item number eg 2712 or specifies type of plan eg 'review'
  • Specifies it is a Better Access Pandemic Scheme (BAPS) review
  • Allocates 10 sessions

Can I use my Mental Health Care Plan Referral if it is addressed to another practitioner or clinic?

Unfortunately, no. Medicare will not allow us to accept a referral unless it is addressed to either The Indigo Project or to your specific practitioner.

When do I need to get a new referral/Mental Health Care Plan?

You need a new referral and mental health care plan when you have used up the number of sessions on your current plan.

For example, your initial plan will be for 6 sessions, followed by a review which will give you 4 sessions, followed by another review for the pandemic scheme which will give you another 10 sessions. (This means you’re now eligible to claim for 20 sessions per calendar year, which is pretty cool).

Understanding Medicare Rebates

What’s a Medicare rebate and can I get one?

Medicare rebates allow you to get a chunk of your session fee paid for by the Aus government. You can qualify for a rebate by grabbing a referral from a GP, along with an up-to-date Mental Health Care Plan.

Please note, this applies only when you see one of our Psychologists/Clinical Psychologists (Psychotherapists, Counsellors & Coaches, unfortunately, don’t qualify for the rebate).

How much are the Medicare rebates?

The Medicare rebate depends on the type of psychologist you see.
If you’re seeing a registered or senior psychologist, the rebate is approximately $89, but if you’re seeing a clinical psychologist, it’s about $131 (check out the table below…)

How it works is, you pay the up-front full fee to us, and then claim the rebate following your session (directly through Medicare).

Type of PsychologistUp-front Full FeeMedicare Rebate Total out of pocket expense as of 1 July 2021
Registered Psych$220$89.65$130.35
Senior Psych$255$89.65$165.35
Clinical Psych$295$131.65$163.35

How do I claim my Medicare rebate payment?

After you’ve paid the up-front full fee and have had your session with us, we’ll send you an invoice.

This invoice will have all the information you need to lodge your claim directly with Medicare using the Express Plus Medicare App on your smartphone. Check out our blog which shows a simple step-by-step guide on how to set this up.

Once you’ve lodged your claim correctly, you’ll receive a rebate payment from Medicare directly into the bank account that you have linked to your MyGov account.

How long does it take to get my rebate?

It can take up to 7 days for the rebate to land in your bank account, however, the average wait time is 24 - 48 hours.

Do you offer Bulk Billing?

We do not currently offer Bulk-Billing services. Best to ask your GP about clinics that offer bulk billing near you.

How many sessions can I claim on Medicare?

In a cool move by the Aussie government, you are now eligible to claim rebates for up to 20 sessions with a psychologist per calendar year (e.g. Jan 2022- Dec 2022).

An Initial Mental Health Care Plan and a GP Referral Letter will qualify you for 6 (Initial) sessions with a psychologist before you’ll need to go back to your GP for a Review.

Once you’ve had your review with your GP you’ll be eligible for another 4 (review) sessions with your psychologist.

After those 4 (review) sessions, you’ll need to go back to your GP again for another review which will release the extra 10 (Better Access Pandemic) sessions.

What else does The Indigo Project do?

Our courses, workshops and events are designed to transform the way you think, feel and live.

Not ready to commit to therapy? Indigo founder Mary Hoang has created Get Your Sh*t Together, a self-directed digital course for those who want to develop greater self-awareness, tackle stress and anxiety, and learn practical skills to help heal, grow and thrive in life.

Mary has also written a book Darkness is Golden: A Guide to Personal Transformation and Dealing with Life's Messiness that combines her experience in the therapy room with unique audio experiences framed by her research in music psychology.

Available for free download are a number of toolkits to help you combat your depression, deal with your anxiety or transform your relationships.

Although an online counselling practice, The Indigo Project believes in the power of community, and we often host events throughout the year. Keep an eye out for events such as Listen Up, a contemporary digital sound bath some describe as a “soundtracked therapy session”.

We are also available for corporate events, workshops and related projects. Please contact us at [email protected] if you’d like to know more.

How many counselling sessions do I need with my therapist?

There is no minimum or fixed number of sessions that you need to attend. Your counsellor or psychologist will make a treatment plan with you and will review this after the first assessment session.

In general we recommend six counselling sessions to begin with but on many occasions more or less are appropriate. We believe that clients can take an active role in determining how many sessions are needed, depending on your goals and level of distress. While we’ll make recommendations, you are ultimately in control.

While we don’t know how many sessions you’ll need before we meet you, we can get a pretty good idea of when more sessions are likely or unlikely to yield further benefit. Short term treatments often range from 4 - 12 sessions. Longer term treatments can also help with more complex or longer standing issues.

Most clients attend weekly or fortnightly, and will often drop down to monthly sessions when they feel they are ready. We believe that therapy is a long-term journey of commitment, growth and investment in yourself. After seeing your therapist for a while, you may continue to book occasional check-in sessions as you feel more confident in your day to day life with the knowledge and tools you have gained.

We recommend booking in between 4 - 8 sessions with your practitioner in advance. Our calendars are open for a maximum of two months at a time and the calendar can fill up quite quickly.

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