Online Psychologists Australia

Finding a Psychologist Right For You

Our Services / Online Psychologists

Why should I see an online psychologist?

Feeling off?

At some stage in our wild and wonderful lives, we will experience challenges and hardship. However, some challenges can make it seem impossible to get back into life. When things feel so overwhelming that you are unable to do everyday things like socialise, work, and keep up with basic self-care, that’s when it’s best to see a psychologist to help – and man… how brave it is to do this.

How can a psychologist help me?

Psychologists collaborate with their clients to create mutually agreed-upon goals. They recognise their client’s inner resources and strengths whilst incorporating an understanding of psychological processes. Psychologists guide clients through evidence-based interventions and bring with them their knowledge of human behaviour and the mind. Psychologists can also explore different diagnoses that can help clients attain further support if needed.

Is there anything I need to do or know before seeing an online psychologist?

Talking to a complete stranger about your most vulnerable topics? – yikes.

Naturally this can feel super confronting. Here’s a list of things to consider before seeing a therapist to make this first step easier:

1.    Grab a referral and MHCP from your GP – PS this is not necessary to access to mental health support, but it does help financially. Read more about the Medicare Mental Health Plan.

2.    Knowledge is power: Research about your therapist:

–       What are their qualifications?
–       What do they specialise in?
–       What is their approach to therapy?

3.    Consider your finances – a MHCP helps by providing a rebate on your session, but it’s important you’ve got enough to pay for the session up-front.

4.    Understand that you may feel worse before you start to feel better – unravelling patterns that no longer serve us is uncomfortable, so feeling confronted and raw is very normal

5.    If you’re looking to explore diagnoses – link in with a psychologist or clinical psychologist as they have specific training in this area

What’s the best way for me to see a psychologist

Traditionally, you would have seen a therapist face-to-face in a clinical room. Thankfully, we have evolved with the times, as we know that it is not always easy to squeeze in a visit to the therapist’s office. Online sessions with a psychologist can offer the best way to access specialised mental health care – and all from the comfort of your own home or space. We believe in making mental health care accessible, convenient and comfortable, so you can get the help you need no matter where you live in Australia.

Are there waitlists for online psychologists?

Many of our therapists have immediate availability – yep, no waitlist which means you can book here now. Our therapists are committed to working together with their clients through the transformation and personal growth that comes with therapy. They also understand there is high demand for therapy and counselling services, so have also committed to starting this journey with several new clients each month. Often, as clients finish up, or pause therapy to put new learnings and skills into practice, capacity for new clients become available which is reflected in each therapists’ calendar. – this means if you have been eyeing off a particular therapist, chances are, they will have capacity now or very soon.

It’s cool to reach out when you feel like you might need to help. Seeking professional support from trained therapists who understand could change your life. Our Indigo therapists are experts in mental health issues and are here to help. Book an Indigo therapist today.

Get to Know Your Online Psychologist

Navigating life’s ups and downs? Well, our online psychologists are here to ride it out with you from wherever you feel most comfy.

We’re reshaping how you get mental health support in Australia. Think progressive telehealth psychologists who slot into your schedule like your favourite Netflix show – easy, accessible, and on your terms. We’re here to help you find an online registered psychologist who fits into your world and your timetable. Whether it’s a late-night heart-to-heart or a morning debrief, our team’s here to listen, support, and guide you – all with zero judgement and a bucket load of tools to help you on your way.

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Your Mental Health Journey

Our approach to online therapy? It’s all about keeping mental health care super accessible and as easy as possible for you. Whatever you’re looking to unpack, our online psychologists have you covered. No matter where you are in Australia, we’re here to help you navigate, grow, and feel better, all at your own pace and in your own space.

Online Psychologist: Keeping It Real

  • Local & Stress-Free: You can’t get more local than your bedroom. No matter where you live in Australia, our online psychologist services are just a few easy clicks away. It’s like having a therapy buddy in your pocket.
  • Tailored to You: Every chat we have is about you and your needs. We’re here for the real stuff – no fluff, just genuine support and strategies.
  • Privacy Guaranteed: When we talk, it’s a safe zone. While it can feel a little strange spilling your guts to a stranger at first, we aim to make you feel as secure as possible when you chat with a telehealth psychologist at Indigo.
  • Perfect Match Promise: If you don’t gel with your psychologist after the first or second session, we’ll rematch you and cover the cost of your next appointment.
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What Do Our Online Psychologists Offer?

  • Stress Management Counselling: Unfortunately for us, stress is a part of life from time to time. When it starts to become overwhelming, we talk it through and give you all the tools you need to kick it to the curb.
  • Grief Counselling: Our online psychologists are right here to help you through even the toughest of times. Losing someone you love or losing the future you thought you had – whatever it is, our team is here to help you sort through it.
  • NDIS Psychologist: Everyone’s needs are different, and our support is too. 
  • Anxiety, Depression & Trauma: Your mental health is our priority. Our therapists are here to lend an ear and offer practical strategies to add to your toolbox.

For a deeper understanding of the online psychologist services available, be sure to explore our Services Page. There, you’ll find detailed information about the types of treatments we offer to support your mental well-being.
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How Our Online & Registered Psychologists Can Help

The Indigo Project began because our founder, Mary, couldn’t find a psychology practice on her wavelength. Our online registered psychologistsare more than just a bunch of degrees and certificates. We’ve carefully curated our roster because we know they get you. They’re all about real talk and genuine care for your well-being.

Our online psychologists use tried-and-true strategies that hone in on what you need at the time. Think of them as your guide through the rough patches, helping you come out stronger and more resilient on the other side.

Finding telehealth psychologists in Australia can be a tricky task. We take the guesswork out by curating a team we know can help you with various specialties across our diverse counsellors and psychologists.

With the support of online psychologists, navigating the complexities of mental health becomes a journey you don’t have to walk alone.

Starting with an Online Psychologist

Ready to start? Here’s how:

  • Find Your One: Use our Get Matched tool, and our therapy matchmakers will review our online psychologists to find one that vibes with you.
  • Book a Session: Set a time that works for you. Morning or night, we’re flexible.
  • Begin Your Journey: Log in and start your path to better mental health with us.

We’re All About Your Growth

At The Indigo Project, our telehealth psychologists aren’t just giving advice, we’re about growing with you. Our whole ethos is to make mental health support slide smoothly into your everyday life.

Remember, it’s super brave to reach out, and we’re all about making that step as easy and impactful as possible for you. So, why not start your journey with a simple click? You might be amazed at how much a chat with our friendly Australian online psychologists can switch things up for you.

Let’s do this together – your way, at your pace.
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Frequently Asked Questions

Who is The Indigo Project?

We are a progressive online counselling practice, providing telehealth services in Australia. Our passionate and experienced local team includes psychologists, psychotherapists & counsellors, coaches and therapists that are trained to deliver online therapy to you in a safe and convenient way.

Whether you are looking for short or long term support through a challenging time, or looking to discover your potential, we want you to feel comfortable on every step of the journey.

Read more about Our Story 

Telehealth: About Therapy and Online Counselling

What can I expect from therapy? What is therapy like?

Every therapist is different and their therapeutic style and personalities are all unique. However, all of our Indigo practitioners will hold a compassionate and non-judgmental space for you, where you are free to be who you are. Your therapist is there to listen to you, guide you, and help you overcome life’s challenges.

Generally, you’ll spend the first session getting to know each other, talking about your history and what it is you’d like to work through. From your second session onwards, you’ll get to go deeper, peeling back the layers and all the while learning practical strategies to help you transform and grow.

At Indigo we encourage our clients to have at least 10-20 sessions, because we believe that therapy is a long-term journey of commitment, growth and investment in yourself. After seeing your therapist for a while, you may continue to book occasional check-in sessions as you feel more confident doing life with the knowledge and tools you have gained.

Who is online therapy for?

Everyone is welcome to attend online counselling or therapy with one of our practitioners at The Indigo Project.

Online counselling or therapy via Zoom is an accessible, safe and convenient option for those who are unable to attend face-to-face appointments, or simply prefer to meet online. Whether it be a busy schedule due to work and family, health-related reasons or distance, online counselling can help you.

What issues are suited for online therapy?

Our team of trained clinical psychologists, psychologists, psychotherapists and counsellors attend to a range of common mental health issues such as depression, anxiety, stress, grief and loss, life transitions, relationship issues and more.

A number of practitioners also specialise in areas such as sexuality, gender and identity, addiction, sports and performance, personality disorders and therapy for children and adolescents.

Several therapists also provide services in marriage counselling and couples therapy.

Finding the best psychologist or counsellor for me - where do I start?

We highly encourage you to view our practitioners and use the filtering options to find a psychologist or counsellor who can help you with the issues you are seeking help for.

Meet our therapists and what they can help you with here.

If you need help, our Therapy Matchmakers team will be able to match you with a practitioner. Give us a call on (02) 9212 5469 or email us at [email protected] so we can support you on your journey.

What if I can’t see the therapist I had in mind?

Our therapists typically have capacity to see several new clients each month. However these openings can get filled up fast from those who have been on a waitlist. If there is someone that you particularly want to see but is currently unavailable, we can place you on a waitlist until there is an opening.

If you prefer to attend an online counselling session sooner, our Therapy Matchmakers can help you find an alternative practitioner based on your needs and what you are looking to achieve in therapy.

Meeting a therapist for the first time can feel like a first date. If you don’t connect with your therapist on your first or second session, we’ll pair you with a new practitioner and your next session will be on the house* as part of our Perfect Match Promise.

*Terms and conditions apply.

Can I make an appointment for my child or dependent?

If you are the parent or legal guardian of a minor, you will need to make an appointment online or via the phone.

We have many psychologists, psychotherapists & counsellors who have experience dealing with children and adolescents in therapy. See who can help here.

Someone I know needs counselling. Can I book an appointment for them?

Those who require online counselling or therapy will have to make an appointment directly with The Indigo Project via our online booking form or on the phone. We do not accept bookings on behalf of an individual or couple from a third party unless as part of an insurance plan, support scheme or similar arrangement.

We want marriage or couples counselling. Can we see a couples counsellor together?

Couples are welcome to attend online therapy sessions together with one of our couples therapists.

Do I need to do anything before my first session?

We recommend setting up for your online therapy session 5-10 minutes before it commences. Make sure your computer or phone microphone and video is working, and that you are comfortable and ready to sit through your session uninterrupted.

There’s zero pressure to prepare anything for your first session but if you find it helpful, you can jot down some points about specific things you’d like to work on or discuss with your therapist.

Are my therapy sessions confidential?

Everything you discuss with your therapist here at Indigo is absolutely confidential, and will not be shared unless you or someone else is at risk of serious harm.

How do I pay for my online therapy session?

For first time clients, payment is made via debit or credit card at the time of booking. For returning clients, there are a number of payment methods available such as authorised direct debit or online via the payments link on your invoice.

Who to contact if you are in crisis

The Indigo Project is not a crisis service.

  • If you are in a crisis, if you are experiencing suicidal or homicidal thoughts, or somebody else is in danger, DO NOT use this service.
  • Call 000 or use these contacts for immediate crisis support 24 hours a day, 7 days a week:

Lifeline 13 11 14 - A crisis support and suicide prevention service for all Australians.

Mental Health Line 1800 011 511 - The Mental Health Line offers professional help and advice for everyone. Operates 24 hours a day, 7 days a week.

Beyond Blue 1300 22 4636 - Beyond Blue provide support to address issues related to depression, suicide, anxiety disorders and other related mental illnesses.

Suicide Call Back Service 1300 659 467 - A free service for people who are suicidal, caring for someone who is suicidal, bereaved by suicide or are health professionals supporting people affected by suicide.

Kids Helpline 1800 55 1800 - A counselling service specifically for young people aged between 5 and 25.

Parentline 1300 1300 52 - Parent Line is a free telephone counselling and support service for parents and carers with children aged 0 to 18 who live in NSW.

What else does The Indigo Project do?

Our courses, workshops and events are designed to transform the way you think, feel and live.

Not ready to commit to therapy? Indigo founder Mary Hoang has created Get Your Sh*t Together, a self-directed digital course for those who want to develop greater self-awareness, tackle stress and anxiety, and learn practical skills to help heal, grow and thrive in life.

Mary has also written a book Darkness is Golden: A Guide to Personal Transformation and Dealing with Life's Messiness that combines her experience in the therapy room with unique audio experiences framed by her research in music psychology.

Available for free download are a number of toolkits to help you combat your depression, deal with your anxiety or transform your relationships.

Although an online counselling practice, The Indigo Project believes in the power of community, and we often host events throughout the year. Keep an eye out for events such as Listen Up, a contemporary digital sound bath some describe as a “soundtracked therapy session”.

We are also available for corporate events, workshops and related projects. Please contact us at [email protected] if you’d like to know more.

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