Online Psychologist

Finding An Online Psychologist

Our Services / Online Psychologist

Why should I see a Psychologist?

When you feel overwhelmed, stressed, or are generally unhappy, it can feel like the walls are caving in with no light at the end of the tunnel. At The Indigo Project, our psychologists are here to help you find that light; to offer you a sense of relief and show you that there IS a way through this.

A psychologist can help with a variety of issues, including but not limited to: depression, anxiety, relationship problems, grief and loss, work stress, and difficulties adjusting to change.

online psychologist
Should I see a Counsellor or a Psychologist?

A counsellor is a general term for someone who provides counselling or therapy, and is trained in counselling, while a psychologist is a specific title requiring graduate-level education and psychology training. Psychologists also typically have more experience and expertise in psychological research and assessment techniques. However, counsellors and psychologists can both provide helpful support for mental health issues. Counselling often takes a more person-centred approach, focusing on the individual’s personal strengths and abilities as well as external factors in their environment. Psychology, on the other hand, may focus more on psychological theories to guide treatment

What are the benefits of seeing an online Psychologist?

But what if you can’t afford to see a psychologist in person? What if you need after-hours appointments? Or what if you live in an area with no psychologist? An online appointment with a psychologist from the Indigo Project may be the answer. So let’s discuss the top 5 benefits of seeing an online psychologist.

  1. Convenience and flexibility. Our convenient online psychology appointments allow you to schedule sessions at a time that fits your calendar, from the comfort of your home or any location with internet access. You can also chat over the phone. In your pyjamas, with your feet up on the couch, from a quiet office or under the tree – wherever and whenever you like.

2. Discreet. Some people may feel more comfortable discussing personal issues with an online psychologist virtually, instead of in person. Online sessions can ease the anxiety of having to travel to a physical clinic and interactions surrounding these visits.

3. Cost-effectiveness. Online appointments can be more affordable compared to in-person sessions – and you don’t have to pay to travel to them!

4. Accessibility. As mentioned above, online appointments can provide access to mental health support for those who may not have psychologists available in their area.

5. Science- Backed. The data is in – studies have proven that online therapy is just as effective as in-person therapy (Brennan, 2020). Online sessions also save you time, so you may also be more inclined to keep your scheduled sessions.

Psychologists are trained, licensed professionals who can help you navigate difficult emotions and experiences. Our team of psychologists have experience in areas such as trauma, depression, anxiety, relationships, and more.

Psychologists can provide support, guidance, and tools to help you improve your mental health and overall well-being. However, it’s important to note that psychologists cannot prescribe medication and should not be used as a substitute for medical care. Having a sound support system, including friends and family, and seeing a doctor for any physical health concerns is essential.

online psychologist

Seeing an online psychologist could change your life.  If you’re looking for mental health support you can trust, rest assured the psychologists here at The Indigo Project are trained and licensed to Australian certifications and standards. They’re a hand-picked team of incredible humans ready to help you on your journey.

Is it time to give online psychology a try? Whenever you’re ready, get in touch with our friendly team. We’re here to chat. 

Frequently Asked Questions

Who is The Indigo Project?

We are a progressive online counselling practice, providing telehealth services in Australia. Our passionate and experienced local team includes psychologists, psychotherapists & counsellors, coaches and therapists that are trained to deliver online therapy to you in a safe and convenient way.

Whether you are looking for short or long term support through a challenging time, or looking to discover your potential, we want you to feel comfortable on every step of the journey.

Read more about Our Story 

Telehealth: About Therapy and Online Counselling

What can I expect from therapy? What is therapy like?

Every therapist is different and their therapeutic style and personalities are all unique. However, all of our Indigo practitioners will hold a compassionate and non-judgmental space for you, where you are free to be who you are. Your therapist is there to listen to you, guide you, and help you overcome life’s challenges.

Generally, you’ll spend the first session getting to know each other, talking about your history and what it is you’d like to work through. From your second session onwards, you’ll get to go deeper, peeling back the layers and all the while learning practical strategies to help you transform and grow.

At Indigo we encourage our clients to have at least 10-20 sessions, because we believe that therapy is a long-term journey of commitment, growth and investment in yourself. After seeing your therapist for a while, you may continue to book occasional check-in sessions as you feel more confident doing life with the knowledge and tools you have gained.

Who is online therapy for?

Everyone is welcome to attend online counselling or therapy with one of our practitioners at The Indigo Project.

Online counselling or therapy via Zoom is an accessible, safe and convenient option for those who are unable to attend face-to-face appointments, or simply prefer to meet online. Whether it be a busy schedule due to work and family, health-related reasons or distance, online counselling can help you.

What issues are suited for online therapy?

Our team of trained clinical psychologists, psychologists, psychotherapists and counsellors attend to a range of common mental health issues such as depression, anxiety, stress, grief and loss, life transitions, relationship issues and more.

A number of practitioners also specialise in areas such as sexuality, gender and identity, addiction, sports and performance, personality disorders and therapy for children and adolescents.

Several therapists also provide services in marriage counselling and couples therapy.

Finding the best psychologist or counsellor for me - where do I start?

We highly encourage you to view our practitioners and use the filtering options to find a psychologist or counsellor who can help you with the issues you are seeking help for.

Meet our therapists and what they can help you with here.

If you need help, our Therapy Matchmakers team will be able to match you with a practitioner. Give us a call on (02) 9212 5469 or email us at [email protected] so we can support you on your journey.

What if I can’t see the therapist I had in mind?

Our therapists typically have capacity to see several new clients each month. However these openings can get filled up fast from those who have been on a waitlist. If there is someone that you particularly want to see but is currently unavailable, we can place you on a waitlist until there is an opening.

If you prefer to attend an online counselling session sooner, our Therapy Matchmakers can help you find an alternative practitioner based on your needs and what you are looking to achieve in therapy.

Meeting a therapist for the first time can feel like a first date. If you don’t connect with your therapist on your first or second session, we’ll pair you with a new practitioner and your next session will be on the house* as part of our Perfect Match Promise.

*Terms and conditions apply.

Can I make an appointment for my child or dependent?

If you are the parent or legal guardian of a minor, you will need to make an appointment online or via the phone.

We have many psychologists, psychotherapists & counsellors who have experience dealing with children and adolescents in therapy. See who can help here.

Someone I know needs counselling. Can I book an appointment for them?

Those who require online counselling or therapy will have to make an appointment directly with The Indigo Project via our online booking form or on the phone. We do not accept bookings on behalf of an individual or couple from a third party unless as part of an insurance plan, support scheme or similar arrangement.

We want marriage or couples counselling. Can we see a couples counsellor together?

Couples are welcome to attend online therapy sessions together with one of our couples therapists.

Do I need to do anything before my first session?

We recommend setting up for your online therapy session 5-10 minutes before it commences. Make sure your computer or phone microphone and video is working, and that you are comfortable and ready to sit through your session uninterrupted.

There’s zero pressure to prepare anything for your first session but if you find it helpful, you can jot down some points about specific things you’d like to work on or discuss with your therapist.

Are my therapy sessions confidential?

Everything you discuss with your therapist here at Indigo is absolutely confidential, and will not be shared unless you or someone else is at risk of serious harm.

How do I pay for my online therapy session?

For first time clients, payment is made via debit or credit card at the time of booking. For returning clients, there are a number of payment methods available such as authorised direct debit or online via the payments link on your invoice.

Who to contact if you are in crisis

The Indigo Project is not a crisis service.

  • If you are in a crisis, if you are experiencing suicidal or homicidal thoughts, or somebody else is in danger, DO NOT use this service.
  • Call 000 or use these contacts for immediate crisis support 24 hours a day, 7 days a week:

Lifeline 13 11 14 - A crisis support and suicide prevention service for all Australians.

Mental Health Line 1800 011 511 - The Mental Health Line offers professional help and advice for everyone. Operates 24 hours a day, 7 days a week.

Beyond Blue 1300 22 4636 - Beyond Blue provide support to address issues related to depression, suicide, anxiety disorders and other related mental illnesses.

Suicide Call Back Service 1300 659 467 - A free service for people who are suicidal, caring for someone who is suicidal, bereaved by suicide or are health professionals supporting people affected by suicide.

Kids Helpline 1800 55 1800 - A counselling service specifically for young people aged between 5 and 25.

Parentline 1300 1300 52 - Parent Line is a free telephone counselling and support service for parents and carers with children aged 0 to 18 who live in NSW.

What else does The Indigo Project do?

Our courses, workshops and events are designed to transform the way you think, feel and live.

Not ready to commit to therapy? Indigo founder Mary Hoang has created Get Your Sh*t Together, a self-directed digital course for those who want to develop greater self-awareness, tackle stress and anxiety, and learn practical skills to help heal, grow and thrive in life.

Mary has also written a book Darkness is Golden: A Guide to Personal Transformation and Dealing with Life's Messiness that combines her experience in the therapy room with unique audio experiences framed by her research in music psychology.

Available for free download are a number of toolkits to help you combat your depression, deal with your anxiety or transform your relationships.

Although an online counselling practice, The Indigo Project believes in the power of community, and we often host events throughout the year. Keep an eye out for events such as Listen Up, a contemporary digital sound bath some describe as a “soundtracked therapy session”.

We are also available for corporate events, workshops and related projects. Please contact us at [email protected] if you’d like to know more.

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